Frequently Asked Questions

Q: Will there be other people in my game?

Our games are set to be shared by default, which means you might get to enjoy them alongside another group. But if you’d prefer a more personal experience, simply choose the ‘Private’ option. And if you need any help making your game private, we’re just a phone call away and happy to assist!

Q: Am I actually locked in a room?

The doors to our games are always unlocked and clearly marked.

Q: How much are Trapology escape rooms?

Click here to check ticket pricing and availability.

Q: I’ve already booked my tickets. Can I add more people to our game?

If you’ve already booked your tickets into a shared game, you can add people by purchasing a ticket online here
If you’ve already booked your tickets into a private game, you can pay on-site when you arrive for your game. 

Q: What is the age requirement?

All Ages Welcome: Guests of all ages can enjoy our escape rooms. However, parties with participants under 18 must include at least one person who is 18 or older.
Recommended Age 13+: For the best experience, we recommend our games for ages 13 and up. To learn more about each game’s theme and content warnings, please click here
18+ Requirement for ‘Boobie Trap’: Our ‘Boobie Trap’ escape room is exclusively for guests aged 18 and over. Please ensure all participants meet this age requirement before booking.

All Outdoor Escape Adventures are family-friendly.

Q: Can I go over the player limit in the game?

No. We do offer a number of larger games, and games that start at the same time to accommodate your group which can be viewed here. If you need help booking a large party contact

Q: How long are the games?

Our indoor escape games are 60 minutes. Please plan for 10-20 additional minutes for the game introduction and solution walkthrough.
Our outdoor escape games are 90 minutes. Please plan for 10-20 additional minutes for the game introduction and solution walkthrough.

Q: What if I am late?

Your 60 minutes game experience will start on time – with or without you! Latecomers will not be able to participate.

Q: Where can I park?

There is some metered parking in the city.
There is also a parking garage called Boston Common Garage underneath the Boston Common on Charles Street. Boston, MA 02116

Q: How can I take the MBTA to Trapology?

The closest stops to Trapology on the MBTA are:
Green line at Boylston stop / Red line at Downtown Crossing stop / Orange Line at Chinatown stop

Q: What is your cancellation policy?

Trapology has a strict no refund policy.  You can reschedule your game up to 48 hours before your reservation time. 

Q: Do you offer Outdoor Games?

YES! Check out our Outdoor Escape Adventure page.

Q: Is the game more fun if I’m drunk?

Gaming under the influence (GUI) is strictly prohibited. If you are excessively intoxicated and/or being destructive, our gamemasters will end your entire team’s experience without refund or reschedule.

Q: Do I need to be physically active?

The most physical activity there will be is walking, crouching, and sometimes crawling
For the games that have crouching or crawling, we have ways to accommodate those who prefer not.
Outdoor Escape Adventures will require 90 minutes of walking.

Q: Can I play Trapology escape games if I am pregnant?

Yes, you can play if you are pregnant. If you have any special requests, please just let us know.

Q: What should I wear to play Trapology escape rooms?

We suggest casual clothing you are comfortable walking/standing in for over an hour.

Q: Are these games scary?

The Retreat is currently our only game with a scary theme.

Q: Will Trapology be able to accommodate a wheelchair?

Trapology is located in a historical building in downtown Boston. There is an elevator available that can accommodate some wheelchairs. However, the elevator in the building is not ADA compliant.

Q: Do you require COVID-19 vaccination?

As of 02/18/2022 the city of Boston is no longer requiring proof of Covid Vaccination

Q: Can I host a private event here for my company?

We’d love to hear about how we can help your company. Read more about corporate team building here 

Still have questions? Let us help!