Frequently Asked Questions

Q: Am I actually locked in a room?

No. The doors to our games are always unlocked and clearly marked.

Q: Will there be other people in my game?

Trapology offers private experiences only. This means you and your party will be the only players in the room.

Q: How much are Trapology escape rooms?

Click here to check ticket pricing and availability.

Q: Can I add more people to our game after booking?

Yes! We can charge you onsite for any additional players – just remember to stay within the player limits of our games.

Q: Can I go over the player limit in the game?

No. We do offer a number of larger games, and games that start at the same time to accommodate your group which can be viewed here. If you need help booking a large party contact

Q: How long do the games take?

Our indoor escape games are 60 minutes. Please plan for 10-20 additional minutes for the game introduction and solution walkthrough.
Our outdoor escape games take 90 minutes. Please plan for 10-15 additional minutes for the game introduction and solution walkthrough.

Q: What if I am late?

Your 60 minutes game experience will start on time – with or without you! Latecomers will result in reduced game time. No refunds or vouchers are offered.

Q: Where can I park?

There is some metered parking in the city.
There is also a parking garage called Boston Common Garage underneath the Boston Common.
The address is Charles Street. Boston, MA 02116.

Q: How can I take the MBTA to Trapology?

The closest stops to Trapology on the MBTA are:
Green line on Boylston / Red line on Downtown Crossing / Orange Line on Chinatown stop

Q: What is your cancellation policy?

Trapology has a strict no refund or reschedules policy

Do you offer Outdoor Games?

YES! Check out our Outdoor Escape Adventure page.

Q: Can I bring my children?

Some Trapology escape rooms reference adult themes such as alcohol, drugs, etc.
Mature children and teens must be accompanied by one legal guardian for the group
All Outdoor Escape Adventures are family-friendly.

Q: Is the game more fun if I’m drunk?

Gaming under the influence (GUI) is strictly prohibited. If you are excessively intoxicated and/or being destructive, our gamemasters will end your entire team’s experience without refund or reschedule.

Q: Do I need to be physically active?

The most physical activity there will be is walking, crouching, and sometimes crawling
For the games that have crouching or crawling, we have ways to accommodate those who prefer not.
Outdoor Escape Adventures will require 90 minutes of walking.

Q: Can I play Trapology escape games if I am pregnant?

Yes. If you have any special requests, please just let us know.

Q: What should I wear to play Trapology escape rooms?

We suggest casual clothing you are comfortable walking/standing in for over an hour.

Q: Are these games scary?

The Retreat is currently our only game with a scary theme.

Q: Will Trapology be able to accommodate a wheelchair?

Trapology is located in a historical building in downtown Boston. There is an elevator available that can accommodate some wheelchairs. However, the elevator in the building is not ADA compliant.

Q: Do you require COVID-19 vaccination?

As of 02/18/2022 the city of Boston is no longer requiring proof of Covid Vaccination

Q: Can I host a private event here for my company?

We’d love to hear about how we can help your company. Read more about corporate team building here 

Still have questions? Let us help!